Effective Date: 3 October 2026
At APPYRA, a brand of VYOMA Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.appyra.in, place an order or interact with our services.
1. Information We Collect
When you visit our website, register an account, place an order or contact us, we may collect:
- Personal information: name, phone number, email address, billing address and shipping address.
- Order information: products purchased, order history, transaction details and payment status.
- Technical information: IP address, browser type, device information, website usage data and cookies.
- Communication information: messages, queries, feedback and information you provide to customer support.
2. How We Use Your Information
We may use your information to:
- Process, confirm and deliver your orders.
- Provide customer support and respond to queries.
- Send order confirmations, shipping updates and important service notifications.
- Improve our website, products and shopping experience.
- Manage returns, replacements, refunds and warranty-related requests, where applicable.
- Prevent fraudulent transactions and protect our website.
- Send promotional communications where permitted and, where required, with your consent.
- Comply with applicable legal and regulatory obligations.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. Your payment information is handled in accordance with the applicable provider’s security and privacy practices. APPYRA does not intend to store complete card details, CVV numbers or sensitive payment credentials on its own servers.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences and shopping carts, improve functionality, understand traffic and support relevant marketing where applicable. You can manage or disable cookies through your browser settings; some website features may be affected.
5. Sharing of Information
We do not sell your personal information to third parties. We may share relevant information with trusted logistics and courier partners, payment gateways, website hosting and analytics providers, customer support or warranty service partners, and authorities where required by law. Sharing is limited to what is reasonably necessary.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. No method of online transmission or electronic storage can be guaranteed completely secure.
7. Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, provide services, resolve disputes and meet legal, accounting and regulatory requirements. When no longer required, we take reasonable steps to delete or anonymise it, subject to legal obligations.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where processing is based on consent, and raise concerns about how your information is handled. Contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party platforms, including payment services, marketplaces and social media websites. APPYRA is not responsible for the privacy practices of these external platforms. Please review their privacy policies.
10. Children’s Privacy
Our website is intended for general shopping by adults. We do not knowingly collect personal information directly from children without appropriate authorisation where required by applicable law.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in our business, website features or applicable law. Updates will be published on this page with a revised effective date.
Contact Information
APPYRA – A Brand of VYOMA Enterprises
Email: appyraindia@gmail.com | Phone / WhatsApp: +91-7233881229 | Website: www.appyra.in
Address: Gala No. 05, Vrindavan Welfare Society, Rajavali Road, Wagral Pada, Bhoida Pada, Vasai East, District Palghar – 401208, Maharashtra, India.