Effective Date: 3 October 2026
At APPYRA, we aim to make your shopping experience convenient, reliable and hassle-free. This policy explains how orders placed on www.appyra.in are processed, dispatched and delivered.
1. Order Processing Time
Our standard order processing time is 2–5 business days after successful order placement and payment confirmation, subject to product availability and verification. Processing time is the time required to prepare an order for dispatch and does not include transit or delivery time.
2. Shipping Locations
We aim to deliver products to serviceable locations across India. Delivery availability may vary by destination PIN code, courier coverage and product type. Check serviceability on the product page or at checkout where available.
3. Shipping Charges
- Orders above ₹2,500: Free shipping.
- Orders of ₹2,500 or below: Applicable shipping charges, if any, will be displayed at checkout.
Shipping charges may vary based on delivery location, product dimensions or weight, and applicable promotional offers. Free-shipping promotions may have additional stated terms.
4. Delivery Timelines
Estimated delivery timelines will be communicated at checkout or through order updates where available. Actual delivery times may vary due to destination, courier operations, weather, public holidays and unforeseen logistical disruptions.
5. Order Tracking
Where tracking is available, shipment details may be shared through SMS, email, WhatsApp or other communication channels. Use the provided tracking information to follow shipment progress.
6. Delivery Process
Customers should provide a complete, accurate address and valid contact number, and ensure someone is available to receive the shipment where required. Failed delivery attempts may result in redelivery or return to origin under courier procedures.
7. Damaged or Incorrect Deliveries
If you receive a damaged, incorrect or incomplete product, contact customer support promptly. Retain the packaging, invoice and relevant photographs or videos to help us assess the issue.
8. Delayed or Undelivered Orders
If your order has not arrived within the estimated delivery period, contact us with your order number so our team can assist in checking shipment status.
9. Incorrect Shipping Information
Customers are responsible for providing correct shipping details. Contact us as soon as possible if an address update is needed. Changes may not be possible after dispatch.
10. Order Cancellation
Cancellation requests are handled according to processing and dispatch status, applicable cancellation terms and law. If dispatch has occurred, cancellation may no longer be possible and the return procedure may apply.
Contact Information
APPYRA – A Brand of VYOMA Enterprises
Email: appyraindia@gmail.com | Phone / WhatsApp: +91-7233881229 | Website: www.appyra.in
Address: Gala No. 05, Vrindavan Welfare Society, Rajavali Road, Wagral Pada, Bhoida Pada, Vasai East, District Palghar – 401208, Maharashtra, India.